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Opener Answers

My garage door opener just hums, what is going on?

Most of the time, especially if you have a Chamberlain or LiftMaster brand door opener, this means that the main drive gear inside of the opener is worn out and no longer making contact to turn the sprocket assembly.

This is another instance where we inform our customers and let them make their own decision because the exact lifespan of an opener is impossible to predict. The average lifespan of an opener is somewhere between 12 - 15 years depending upon the size of your door and how often the opener is used. If your opener is in this age range you may want to consider replacing the broken unit with a new one (new factory warranty, new ADAM Door warranty, etc.). Replacing the main drive assembly is somewhat of a gamble on older units. We have replaced the assemblies in some units and they have lasted for many more years while others may last only a matter of months. In either instance we will always check the spring balancing of your door as this can sometimes be the cause of a worn out drive gear - another good reason to have your door serviced each year.

We will gladly install a new gear assembly for you if you like, or if you’re a mechanical person and you’d rather install it yourself you can drop by and purchase one anytime.

Grease Those Rails!

When it comes to maintaining your garage door opener there is one thing you must remember - grease! The rail upon which the traveler moves back and forth as the motor operates must be greased in order to prevent it from breaking as the metal surfaces rub each other. This is especially important on larger/heavier doors that cause increased friction on the traveler as it moves. Using either a light weight silicone-based grease or a light weight spray lube, apply a generous amount of lubricant to the underside and top edges of the operator rail. As the traveler moves it will spread the lubricant along the length of the rail. This will prevent many functional issues with your door opener that can lead to costly repairs and the inconvenience of a broken door.

If you are unable to or are uncertain about giving your opener proper maintenance, please give us a call. We will gladly schedule a service call that is convenient for you and completely service your door(s) and opener(s). Many times we are able to catch problems before they occur and prevent more costly repairs in the future. As always, our technicians will fully explain everything to you before making any repairs or adjustments and will gladly answer any questions you may have. We inform you and let you decide.

You may also call our office anytime just to answer any questions you may have about your door or opener - even if we didn’t install it! Our technicians are knowledgeable about all major brands. We’re here to help you.

Garage door openers - screw, chain or belt driven?

In a nutshell, we stand behind everything we sell and only sell products we are proud to put our name on…we do not sell screw drive openers. Our experience has been that, on average, these units tend to begin giving trouble long before their chain or belt driven couterparts.
Chain driven units can be a bit noisy (it varies even between units of the exact same model) but they are dependable and economical. Over the years LiftMaster has taken steps to greatly reduce the amount of noise typically found in chain driven units. LiftMaster’s chain driven openers are among the quitest chain drives on the market.
Belt driven units cost a little more than chain driven but are extremely quite and typically come with a better factory warranty. Some people have a concern with a belt possibly breaking. We have never had a belt break on a unit and LiftMaster is so confident that they provide a lifetime warranty against belt breakage. As for dependability, the chain and belt driven units are identical.

One thing you should consider when deciding on the type of unit: Do you have a highly used room over the garage? If so, we highly recommend spending the extra money and going with a belt driven unit. They transmit much less vibration through the floor to the room above and cause much less disturbance to anyone who may be in the room.

Answers & Advice

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Garage Doors in Hickory/Lenoir/Morganton

Basic Door Maintenance